Set Up and Prompt for Your TailorTalk Agent

TailorTalk Agent Configuration

Step 1: Write Clear Agent Instructions

Now, structure your agent instructions into multiple sections. Each section should serve a specific purpose, and together they form the complete instructions for the agent.

For example, you can use sections such as:

  • Objective: Describe the agent’s overall objective and role (e.g., a saree salesperson, product expert, customer support).
  • Personality: Describe the tone, attitude, and style that the agent should use (e.g., friendly, formal, humorous).
  • Workflow: Outline the step-by-step process the agent should follow when handling customer queries, including actions for image inputs and product codes.
  • Notes: Include any miscellaneous instructions, reminders, or special considerations that the agent should keep in mind.
  • Additional Guidelines: Include any extra instructions or strategies, such as handling payments, managing follow-ups, or exceptions.

You can add, remove, or modify sections as needed. The combination of all these sections will form your final agent instructions.

Best practices for writing instructions remain:

  • Clearly state your agent's role.
  • Define exactly how the agent should respond to customer queries.
  • Specify actions the agent should take when customers share images or product codes.
  • Mention how the agent should handle payments and transactions.

Step 2: Test Your TailorTalk Agent in the Chatbox

After entering instructions, test your TailorTalk agent's responses using the interactive chatbox located on the right side of your dashboard.

How to test your TailorTalk Agent:

  • Type a query in the chatbox and observe the agent's responses.
  • If the agent's replies are incorrect or incomplete, refine your instructions accordingly.

Additional chatbox controls:

  • Use the Reset button to clear conversations and test afresh.
  • Use the Undo button to remove the previous message and try again.

Step 3: Deploy Your TailorTalk Agent to Production

Once you're satisfied with the agent's performance, click the green 'Deploy' button. Your updated TailorTalk agent instructions will immediately become active for real customers.

Important: Always double-check your instructions and test thoroughly before deployment, as changes will affect live user interactions.

Step 4: Configure TailorTalk Agent Follow-up Instructions (Optional)

You have the option to define specific follow-up guidelines to enhance your TailorTalk agent's conversational efficiency.

  • Write your custom follow-up instructions clearly below the main agent instructions.
  • If you leave this blank, the agent will automatically manage follow-ups smartly based on its built-in AI capabilities.

Testing follow-up instructions:

  • Use the Follow-up button in the chatbox to simulate agent-initiated follow-up messages.

Step 5: Regularly Update and Optimize Your TailorTalk Agent

Regularly monitor customer interactions and update your TailorTalk agent instructions to improve user experience and conversions continually.

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