Documents Tool: Finetune Your AI Agent for Your Business

The Documents Tool allows you to enhance your TailorTalk AI agent's knowledge base by uploading documents. Instead of cluttering the prompt with detailed information, this tool helps your TailorTalk agent store and access relevant data efficiently when interacting with leads.

Uploading Data to Your TailorTalk Agent

Users can upload one or multiple files such as FAQs, guides, manuals, or product catalogs for your TailorTalk agent to use.

Adding a Tool Description

In the Description field, write a brief instruction on when the AI should use this tool. (e.g., "Use this tool to find information about our return policies, shipping times, or product specifications."). This tells your TailorTalk agent exactly when to query your documents during a conversation with a lead.

Example Use Cases

• Upload an FAQ document so your TailorTalk agent can answer common customer questions.
• Provide a product manual to assist your TailorTalk agent with detailed product inquiries.

By using the Documents Tool, businesses can ensure their AI assistant has access to detailed information.