Media Tool
The Media Tool allows users to upload different types of media files, enabling your TailorTalk AI agent to share them when requested by users. This tool helps your TailorTalk agent provide instant access to images, videos, audio, and documents to improve customer engagement.
Adding Media Information to Your TailorTalk Agent
- Media File: Upload relevant media files for your TailorTalk agent to use, such as product images, venue photos, brochures, videos, or audio recordings.
- Label: Assign a label describing the media file (e.g., "room or tent pics," "food pics," "event brochure") to help your TailorTalk agent identify and use them appropriately.
- Description: Define how your TailorTalk agent should share the media (e.g., "If the user does not request a specific image, share all available media").
Supported Media Types & Limits for Your TailorTalk Agent
Whataspp
| Media Type | Size Limit | Supported Formats |
|---|---|---|
| IMAGE | 5 MB | JPG, PNG, JPEG |
| DOCUMENT | 100 MB | |
| VIDEO | 16 MB | MP4 |
| AUDIO | 16 MB | MP3 |
| Media Type | Size Limit | Supported Formats |
|---|---|---|
| IMAGE | 5 MB | JPG, PNG, JPEG |
| VIDEO | 25 MB | MP4 |
| AUDIO | 25 MB | WAV |
Use Cases
- Product Showcases: Your TailorTalk agent can share images of products when users inquire about them.
- Venue Details: Allow your TailorTalk agent to provide photos of event spaces, rooms, or tents.
- Event Promotions: Enable your TailorTalk agent to share brochures and flyers for upcoming events.
- Instructional Content: Let your TailorTalk agent share voice notes or tutorial videos for better user guidance.
By using the Media Tool, businesses can enhance customer interactions, reduce manual sharing efforts, and provide instant access to visual and audio content through AI-powered automation.
