What are tools
Tools are powerful extensions that enhance the capabilities of your AI agent, enabling it to perform various actions beyond simple responses. With the right tools, your agent can fetch and present information, share media, manage calendars, process payments, and more—automating workflows and providing seamless interactions.
Basic Tools
Basic tools are designed for common, everyday tasks and are easy to set up:
- Knowledge Tool: Fetches and presents information from your knowledge base or documents.
- Media Tool: Shares images, videos, and other media files with users.
- QR/Payment Tool: Generates QR codes and processes payments securely.

Advanced Tools
Advanced tools offer deeper integrations and automation for more complex workflows:
- Sheet Tool: Connects Google Sheets for dynamic data management and updates.
- Booking Tool: Integrates with calendars to automate appointment scheduling and management.
- API Tool: Connects to external APIs, enabling your agent to fetch, send, or process data from third-party services.

By combining basic and advanced tools, your agent can execute real-world actions, improve customer engagement, and drive business outcomes with intelligent automation.