Whatsapp Template API

The Template API allows you to send WhatsApp template messages to leads or customer. These messages will be recorded in the chat history, ensuring that agents have full context if the lead responds.

API Endpoint

https://service.tailortalk.ai/api/v1/send_whatsapp_template_message

Headers

Key Value
Authorization Agent <token>

You can find agent_token in Manage Agent page.

text

Request Body

Parameter Required Description
lead_contact ✅ lead contact number
lead_name ❌ lead name
template ✅ whatsapp template message name
template_params ❌ Parameters for the WhatsApp template body

Example Request Body

{
    "lead_contact": "9816923811",
    "lead_name": "shiva",
    "template_name": "test_template",
    "template_params": ["24", "Delhi"]
}

Notes

  • Ensure that the agent access token is included in the request headers.
  • Messages sent via this API will be visible in the lead's chat history.
  • If the lead responds, the agent will respond based on the template message context.
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