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AI Sales & Supportfor your Fashion Brand
A shopper sends a photo at 1 a.m. Your AI employee finds the piece, checks their size is in stock, and takes the order with payment, on Instagram, WhatsApp or your website. Afterwards it answers “where’s my order?” and handles exchanges. You wake up to a sale, not a backlog.
Trusted by Fast-Paced Teams & Modern Fashion Businesses
AI Shopping AssistantsEarly access
Personal shopping agents are coming. Your brand needs a seller agent.
Shoppers already ask ChatGPT, Gemini and Claude what to buy, and personal agents like Meta’s Muse now shop on their behalf. TailorTalk lets these assistants read your catalogue, and when they have questions about fit, stitching or delivery, your own agent answers them.
- Your catalogue, sizes, live stock and policies, readable by AI assistants
- Fit, delivery, COD and exchange questions answered by your agent
- Works without Shopify or a website, through AI Catalog
- Your agent only ever recommends your own products
Shoppers' AI assistantsYour brand
Your seller agent
ChatGPT asksShe is usually an M. Which size in the Chanderi kurta?
Your agent: Go with an L, this one runs slim. It’s in stock.
Visual Search
Shoppers send a picture. The AI finds the exact piece.
The most common fashion DM is not a question, it is a screenshot: a frame from your reel, a post a friend shared, a photo of someone wearing your piece. TailorTalk finds that exact piece in your catalogue and replies with its sizes, stock and price, ready to buy.
- Finds the exact piece in your catalogue from a photo
- Works from screenshots, reels, and saved photos
- Replies with sizes, stock, and price, ready to order
- Hands the chat to your team when it is not your piece
“Do you have this one?”
That exact piece, in stock in your size.
Virtual Try-OnBeta
Let shoppers see it on themselves
Occasion wear is the hardest thing to buy from a flat product shot. With the shopper’s consent, TailorTalk takes a selfie and generates a try-on preview, so they can picture the drape and the fit before they commit instead of asking you to describe it.
- Consent-first, the shopper opts in every time
- Built for occasion, bridal, and styled looks
- Removes the hesitation that stalls high-ticket sales
- Previews are easy to share with friends and family
Why Fashion Brands Choose TailorTalk
TailorTalk is the AI sales & support agent that handles most chats on its own and brings in your team for the rest. Purpose-built for fashion, where the sale is won in the DM and speed decides it.
Instant DM response
Replies in seconds when a shopper shares your reel or post, with price, available sizes, and fabric details, while their intent is still hot.
Product recommendations
Understands what a shopper is after and suggests the closest pieces from your live catalogue by style, fabric, colour, and occasion.
Upsell & cross-sell
Pairs complementary items into a complete look and suggests add-ons at the right moment, lifting average order value on every conversation.
Out-of-stock recovery
Offers the closest in-stock match the moment a size is sold out, and when you restock, re-engagement puts the shoppers who asked for it near the top of who to message.
In-chat checkout
Shoppers confirm size and colour and pay without leaving the chat. The order lands in your system with confirmation sent automatically.
Automated re-engagement
Timely, personalised nudges bring back shoppers who asked, showed real interest, and drifted before completing the order.
Returns & exchange support
Order status, tracking, delivery estimates, and exchange requests handled automatically, so support never crowds out new sales.
Comment Guard
Detects fake sellers and lookalike accounts in your comments and hides harmful replies before they intercept a genuine buyer.
Video consultations for high-ticket
Qualifies bridal, couture, and fine jewellery enquiries, then books a video consultation straight onto your team calendar.
Connects to Your Inventory Easily
Real-time catalogue sync, so the agent always quotes live prices and never sells what you cannot ship
Shopify
WooCommerce
Magento
Google Sheets
Your ERP
Built for every kind of fashion business
From single-boutique Instagram sellers to multi-brand Shopify retailers
Online fashion boutiques
Turn Instagram and WhatsApp into automated sales channels. Product enquiries, images, and checkout handled without manual intervention.
Ethnic & occasion wear
Sarees, lehengas, and bridal. Automate questions on fabric, draping, blouse options, and occasion-based styling, including during viral festive posts.
Jewellery brands
Answer on metal, stones, certification, customisation, and occasion fit, and book video appointments for high-ticket pieces.
Accessories & footwear
Handle high-volume enquiries on bags, shoes, belts, and scarves, and suggest matching items to build a complete curated look.
Thrift stores & limited drops
When a drop lands, TailorTalk absorbs the rush of price, size, availability, and claim messages before high-intent buyers lose interest.
Multi-brand retailers
Manage enquiries across many labels and product lines with accurate answers pulled from your full inventory.
Fashion AI agent, answered
Common questions from apparel and fashion brands evaluating TailorTalk
What is an AI sales agent for a fashion brand?
An AI sales agent for fashion is software that holds real sales conversations with shoppers across Instagram DMs, WhatsApp, and your website chat. Unlike a rule-based chatbot with fixed menus, it answers product questions, identifies a piece from a photo a shopper sends, recommends what is in stock from your live catalogue, takes payment in the chat, and follows up afterwards. TailorTalk is built specifically for fashion, where most buying happens in a DM rather than on a product page.
How does TailorTalk automate Instagram DMs for a fashion brand?
TailorTalk connects to your Instagram account and responds automatically when customers message you about products. When someone shares a post or reel, the AI identifies the product and replies instantly with price, availability, fabric, and additional photos. Most fashion DMs arrive outside business hours, so responding within seconds rather than the next morning is where the recovered revenue comes from.
Can the AI find a product from a photo a customer sends?
Yes. This is one of the most common fashion enquiries, and TailorTalk handles it directly. A shopper sends a screenshot of one of your pieces, from a reel, a post, or a friend's photo, and asks whether you have it. TailorTalk finds that exact piece in your catalogue and replies with its sizes, stock, and price, so the shopper can order in the chat. If the photo is not one of your products, it hands the chat to your team instead of guessing.
What if I do not have a product catalogue or a website?
You do not need either to start. Most fashion sellers keep products in camera rolls, WhatsApp broadcasts, and half-finished spreadsheets rather than a proper catalogue. With AI Catalog you photograph a piece and TailorTalk reads the image, extracts attributes such as category, fabric, colour, border, motif, and occasion, and turns it into a structured product the agent can sell from. You can build a full collection this way in minutes, with no Shopify, website, or developer involved.
What happens when a shopper asks for something that is out of stock?
TailorTalk tries to save the sale instead of losing it. It immediately offers the closest in-stock match from your catalogue, so the shopper has an alternative in the same conversation. When you restock, WhatsApp re-engagement ranks the shoppers who asked about that piece near the top of who to message, so you can bring them back with one send.
How does the AI connect to my catalogue and inventory?
TailorTalk integrates directly via API with Shopify, WooCommerce, Magento, and most major e-commerce platforms for real-time inventory sync, so the agent never sells something you cannot ship. If you run a custom or in-house ERP, it can connect to that too. If you have no platform at all, you can keep your catalogue in a Google Sheet or build it with AI Catalog, and the agent sells from there.
Can customers buy directly through WhatsApp or Instagram?
Yes. TailorTalk handles the full purchase journey in chat. Customers select a product, confirm size and colour, and complete payment without leaving the conversation. The AI then places the order in your system and sends confirmation, which matters most for shoppers who would never have clicked through to your website.
Does TailorTalk support virtual try-on?
Yes, virtual try-on is in beta. With the shopper's consent, TailorTalk takes a selfie and generates a preview of them wearing the piece. It matters most for occasion, bridal, and styled looks, where a flat product shot does not convey drape or how something will actually look on the person, and that uncertainty is what stalls high-ticket decisions. Talk to us if you want it switched on for your catalogue.
Can it book video calls for high-ticket pieces?
Yes. When a customer wants to inspect a bridal, couture, or fine jewellery piece before buying, TailorTalk qualifies the request, collects their preferences and occasion details, and schedules a video consultation on your sales team's calendar.
Can TailorTalk deal with fake Instagram comments and lookalike seller accounts?
Yes, through Comment Guard. It detects suspicious scam comments, spots lookalike account behaviour, and hides or deletes harmful replies. This matters most on high-intent launches, festive edits, jewellery posts, and limited drops, where fake sellers deliberately target your genuine buyers in the comments.
Can AI shopping assistants like ChatGPT and Gemini shop from my brand?
This is in early access. TailorTalk makes your catalogue, sizes, live stock and policies readable by AI shopping assistants, and when an assistant has a question on fit, delivery, COD or exchanges, your TailorTalk agent answers it from your own catalogue and policies. Each assistant still decides what it recommends, but a brand it can read and get straight answers from is one it can recommend with confidence.
How long does setup take?
Most fashion brands are live in about 20 minutes with no technical expertise required. You connect your Instagram and WhatsApp accounts, link your catalogue or build one from photos with AI Catalog, and the agent trains on your products, pricing, and policies. TailorTalk rates 4.9 out of 5 on G2 and 5 out of 5 on Trustpilot.
Will it sound like my brand?
Yes. The agent is configured with your tone, terminology, and policies, and it answers only from your catalogue and approved information. You can review conversations and adjust how it responds, and hand off to a human at any point in the chat.
Your next customer is already in your DMs
TailorTalk answers their questions, finds the piece they sent a photo of, recommends what is in stock, and takes the order with payment, on Instagram, WhatsApp and your website, at any hour. Build your catalogue from photographs and go live in about 20 minutes.
