The Ultimate AI Support Agent
Deliver Exceptional Support and Cut Resolution Times

Modern customers demand immediate answers, but your human team can't be everywhere at once. Every delayed response, unanswered query, or frustrated customer is a risk to your brand's reputation and bottom line. Imagine a support system that resolves 80% of inquiries on its own. TailorTalk makes this a reality. Our AI agent acts as your expert front line, trained on your own knowledge base, help docs, and past tickets. It doesn't just match keywords; it understands the customer's intent to provide the right answer, right now. This means your customers get instant resolutions to common problems, and your human agents are freed up to focus on the most critical and sensitive cases.

Our AI Support Agent goes beyond simple questions to handle the entire support journey with complete order lifecycle management. The agent integrates seamlessly with your existing systems like Shopify to handle common requests like order modifications, cancellations, and status updates without human intervention. It provides real-time tracking and proactively keeps customers informed with automated updates on their order status and delivery progress. This dramatically reduces 'Where is my order?' (WISMO) tickets and streamlines the entire returns process, from checking eligibility based on your policies to processing refunds directly through your Shopify store, turning a frustrating experience into a seamless one.

Transform your support workflow with intelligent ticket automation that seamlessly integrates with your existing systems and team structure. Our AI agent automatically creates support tickets for complex issues that require human attention, intelligently categorizing and prioritizing them based on urgency and type. It can assign tickets to the right team members based on their expertise and current workload. With native Salesforce integration, the AI manages your entire ticketing workflow within your existing CRM. It tracks ticket progress, updates customers automatically, and ensures nothing falls through the cracks. The system learns from your team's resolution patterns to improve routing and priority assignment over time.

Break down language barriers and serve your global audience with native-level multilingual support that works around the clock. Our AI agent communicates fluently in over 100 languages, ensuring every customer feels heard and understood regardless of their native language or time zone. You don't need a team of developers to build a world-class support agent. With TailorTalk, you can onboard in minutes using your existing documentation. Simply upload your FAQs, help docs, or knowledge base, and our AI will instantly create an intelligent, conversational support agent ready to help your customers. It's the ultimate tool for scaling your support without scaling your headcount.