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Which Is Right for Your Fashion Brand?
Choose TailorTalk if you are a fashion brand and want an AI agent that answers shoppers from your catalogue, checks size and stock, and takes the order on Instagram, WhatsApp and your website. Choose LinkDM if you mainly need to send a link when someone comments a keyword, and want a free or low-cost tool for that one job.
An AI agent that sells and supports for your fashion brand. Best if you want to:
Keyword-triggered DMs that deliver a link fast. Best if you want to:
What each tool does for a fashion brand, based on linkdm.com as of November 2026.
| Feature | TailorTalk | LinkDM |
|---|---|---|
| Built for | Fashion brands selling on Instagram, WhatsApp and their own store. | Creators, brands and agencies sending links in Instagram and Facebook DMs. |
| Who writes the reply | An AI agent that reads your live catalogue and holds the whole conversation. | The DM you write, sent for chosen keywords or for every comment. |
| Comments on a reel | DMs only comments that ask about a piece, with that piece as a product card. | DMs commenters on posts, reels, ads and lives; Pro adds a public comment reply. |
| Shared reels and screenshots | Reads the product code from a shared reel and finds the exact piece from a screenshot. | A share-to-inbox trigger sends the DM you set. |
| Size and stock | Turns measurements into a size from your size chart and checks that colour and size are in stock. | No product or stock lookup listed on linkdm.com. |
| Checkout | Shopify cart link for the exact colour and size, with the order traced back to the chat. | Sends your product or affiliate link and tracks link clicks. |
| Channels | Instagram, WhatsApp and your store's website chat. | Instagram and Facebook. |
| After the order | Order tracking, exchanges and size questions; refunds go to your team. | No order lookup listed on linkdm.com. |
| Bringing shoppers back | WhatsApp re-engagement of past shoppers on drops, restocks and sales. | Broadcasts to active Instagram contacts. |
| Google reviews | Asks every buyer for a review after an order and replies to new reviews. | No Google review features listed on linkdm.com. |
| Pricing | From $49 a month for 400 conversations, AI included. | Free plan; Pro $19 a month; Platinum+ $99 a month (November 2026). |
A link gets a click. A conversation about size, stock and delivery gets the order.
LinkDM is good at one job: when someone comments a keyword, it sends them the link you set. For a creator sharing a product link, that is often all that's needed.
A fashion shopper usually needs more before buying: is it in my size, what is the fabric, when will it arrive. TailorTalk answers those from your live catalogue, size chart and policies.
When the shopper is ready, it sends a Shopify cart link for the exact colour and size, and the order is traced back to the chat.
Shoppers send screenshots and shared reels more than they type product names. TailorTalk reads the product code from a shared reel, or matches a screenshot to the exact piece in your catalogue.
It only shows exact matches. When there isn't one, it asks for the original reel or hands the chat to your team.
If a shopper gives measurements, it suggests the right size from your size chart and only offers colours and sizes that are in stock.
The same agent answers on WhatsApp and your store's website chat, and handles order tracking and exchange questions after the sale.
It can ask every buyer for a Google review once they order, and reply to new Google reviews in your brand's voice.
Comment Guard hides scam and impersonator comments on your posts, so shoppers aren't lured away by fake sellers.
TailorTalk is priced on conversations with the AI included; LinkDM on accounts and DMs sent.
Up to 400 conversations a month on Instagram and website chat, with up to 2 tools, such as your Shopify store.
Up to 1,600 conversations a month. Adds WhatsApp and every tool, including Google reviews and re-engagement.
Up to 6,000 conversations a month, up to 3 AI agents, and priority support.
Unlimited conversations, agent setup by our team, custom integrations and dedicated support.
1 Instagram account and up to 1,000 DMs a month.
Or $182 a year. Up to 3 Instagram accounts and 25,000 DMs a month. Adds comment auto-replies, flow automation, lead-gen fields and reminder DMs.
Or $832 a year. Up to 10 Instagram accounts and 300,000 DMs a month, with a queue for DMs over the limit.
Two brands that turned Instagram DMs and comments into orders.
A women-owned ethnic and western wear brand. Shared reels and screenshots become product cards, measurements become sizes, and shoppers get a cart link for the exact colour and size on Instagram and the website.
Comments that ask about a saree get a DM with its price and link, shoppers on WhatsApp, Instagram and the website get product cards, and every new Google review gets a reply.
More customer feedback on our reviews page.
TailorTalk connects to Instagram with Facebook login, so there's no number to move. Most brands are live the same day.
Go to your LinkDM settings and disconnect your linked Instagram profile.
Connect Instagram in TailorTalk with Facebook login, then add your Shopify store or catalogue.
Add your size chart and policies, describe which comments should get a DM, and test the agent before you switch it on.
What fashion brands ask when comparing LinkDM and TailorTalk.
See TailorTalk answer your own shoppers' questions from your catalogue, in a 20-minute demo.