WhatsApp Templates for Travel & Hospitality

Confirm a travel or table booking with the reference number and key details the guest needs on arrival.

Confirm a refund has been processed so the customer stops worrying and doesn’t open a support ticket.

Ask for a quick rating after a purchase or visit. Keep it to one tap to maximise response rate.

Reactivate customers who haven’t bought in a while. A personalised incentive beats a generic blast.

Tie a promotion to a holiday or season. Warm, celebratory tone with a time-boxed deal.

Promote a holiday package or fare drop to opted-in travellers. Lead with the destination and price.

Reward repeat customers with points or a perk. Reinforces retention and feels personal.